Payment is required before a consultation can be scheduled. Consultation fees will be refunded only if the appointment is canceled at least 24 hours in advance. Otherwise, the consultation fee is considered earned upon payment, as attorney time is reserved specifically for that appointment. If you need to reschedule, please contact our office at least 24 hours before your scheduled consultation.
1. Scope
This Privacy Policy describes how ALMA Law, PLLC (“we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained through our website (the “Site”), submitted through contact or inquiry forms, or obtained directly over the phone when you initially call our office to request a consultation. It applies to information collected online through the Site and, where indicated, to certain offline interactions. This policy does not alter any obligations we owe to clients under applicable rules of professional conduct, including duties of confidentiality.
2. Information We Collect
We may collect personal information that can be linked to an identified or identifiable individual, including:
Contact information, such as your name, postal address, email address, and telephone number.
Information you choose to provide in connection with a potential or existing matter, including the general nature of your legal inquiry.
Internet or similar network activity, such as information about your interactions with the Site, device, and browser information, and cookies or similar technologies, as described below.
Information from third‑party sources (for example, referral sources or service providers) and combine it with information you provide.
3. How We Use Personal Information
We use personal information for the following purposes:
To respond to your inquiries and provide information for services you request.
To evaluate potential representations, manage existing client relationships, and provide legal services consistent with our professional obligations.
To operate, maintain, secure, and improve the Site, including analytics regarding Site usage.
To comply with applicable laws, regulations, rules of professional conduct, and court orders, and to protect our rights and the rights of our clients or others.
For other purposes disclosed to you at the time you provide information or with your consent.
Our use of information relating to the representation of clients is also governed by applicable rules of professional conduct, including our duty under Rule 1.6 of the American Bar Association Model Rules of Professional Conduct to maintain the confidentiality of information relating to the representation of a client, subject to limited exceptions.
4. How We Share Personal Information
We do not sell personal information.
We may share personal information as follows:
With service providers who perform services on our behalf (such as IT, hosting, analytics, or administrative support) and who are contractually obligated to protect the information and use it only for specified purposes.
With co‑counsel, consultants, experts, firm administrative assistants, and other professionals as reasonably necessary to provide legal services and consistent with applicable rules of professional conduct.
As required or permitted by law, regulation, or court order, including to comply with legal obligations, to respond to lawful requests from governmental authorities, or to protect the rights, property, or safety of our clients, our personnel, or others.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to operate and improve the Site, understand how visitors use the Site, and customize content. You can control certain cookie settings through your browser. If you disable cookies, some features of the Site may not function properly.
6. Data Security and Retention
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. Although we strive to protect your information, no method of transmission or storage is completely secure. We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal, ethical, and regulatory obligations (including applicable record‑retention requirements for client files), to resolve disputes, and to enforce our agreements.
7. Your Privacy Rights and Choices
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, which may include the right to:
Request access to the categories and specific pieces of personal information we have collected about you.
Request deletion of personal information we collected from you, subject to applicable exceptions (for example, where retention is required to provide legal services you have requested, comply with law, or protect legal rights).
Request correction of inaccurate personal information we maintain about you.
Opt out of certain processing activities where provided by state law.
To exercise these rights, you may contact us using the information in Section 9 below. We will take reasonable steps to verify your identity before responding, and we will not discriminate against you for exercising any rights you may have under applicable law.
8. Other State‑Specific Notices
If you are a California resident, you may also have rights under California’s “Shine the Light” law to request information about certain disclosures of personal information to third parties for their direct‑marketing purposes. If you are a Nevada resident, you may have the right to opt out of certain sales of covered information. If you submit such a request, we will respond as required by applicable law.
9. Contact Information
If you have questions about this Privacy Policy, our privacy practices, or how to exercise your rights, please contact us at:
– Email: admin@alam-law.com
– Postal Mail: ALMA Law, PLLC, 17330 Preston Rd., Ste 130A, Dallas, TX 75252
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the policy and post the updated version on the Site. Your continued use of the Site after any changes have been posted signifies your acceptance of the updated policy.
11. Cookies and Similar Technologies
Our Site uses cookies and similar technologies to operate, secure, and improve the website and to understand how visitors use it. Cookies are small data files that a website stores on your device so that the site can recognize your browser and remember certain information such as your preferences and past activity. We may use:
Essential cookies, which are necessary for the Site to function (for example, to enable page navigation, maintain security, or remember your cookie preferences); and
Analytics cookies, which help us understand how visitors use the Site so we can improve content and user experience.
You can control cookies through your browser settings, which may allow you to block or delete cookies. If you disable certain cookies, some features of the Site may not function properly. Where required by applicable law, we will obtain your consent before using non‑essential cookies and will honor your cookie choices. By continuing to browse this site, you agree to our use of cookies as described in our Privacy Policy. If you do not agree, you may disable cookies in your browser settings.